Privacy Policy

Last Updated: July 15, 2026

Studio Spencer (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or communicate with us.

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@studiospencer.com

Who We Are

Studio Spencer is a digital agency providing web design, development, automation, CRM solutions, AI integrations, and digital marketing services for businesses.

Information We Collect

We may collect the following types of information:

Information You Provide

• Name
• Email address
• Phone number
• Company name
• Billing information
• Project details
• Messages sent through contact forms
• Information submitted during consultations

Automatically Collected Information

When you visit our website we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referring website
• Date and time of visits
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Provide our services
• Respond to enquiries
• Communicate regarding projects
• Deliver customer support
• Process invoices and payments
• Improve our website and services
• Prevent fraud and abuse
• Comply with legal obligations

WhatsApp Communications

If you choose to communicate with us through WhatsApp, we may process your phone number, message history, and related communication data for the purpose of providing customer support and business services.

Where applicable, these communications may be processed using the WhatsApp Business Platform provided by Meta.

We only use this information to provide the services you request.

Cookies

Our website may use cookies to:

• Remember user preferences
• Analyse website traffic
• Improve website functionality
• Measure marketing effectiveness

You can disable cookies through your browser settings.

Legal Basis for Processing (GDPR)

Where applicable, we process personal data under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party providers where necessary to operate our business, including:

• Hosting providers
• Payment processors
• Email service providers
• Cloud storage providers
• Analytics providers
• Meta Platforms (for WhatsApp Business services)

These providers are only permitted to use your information for providing their services to us.

Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When no longer required, information is securely deleted.

Your Rights

Depending on your location, you may have rights including:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability

To exercise these rights, contact us at:

hello@studiospencer.com

Third-Party Services

Our website or services may link to third-party websites or platforms.

We are not responsible for the privacy practices of those third parties.

Children’s Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

International Data Transfers

Your information may be processed in countries outside your own where our service providers operate. Where required, appropriate safeguards are implemented to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Studio Spencer

Email: hello@studiospencer.com